Jester and more jokes

This particular jester has always enjoyed work. Well, has enjoyed it to one degree or other. Things were beginning to pall at the end of last year and the beginning of this one and I was beginning to believe that the time had probably come to move on from the Dark Satanic Mill to what would probably turn out to be another Dark Satanic Mill, with less pay.

Then I was moved to another part of the group but still in the same building and things began to really look up. There seems to be a much more relaxed atmosphere in the new area. People have been really welcoming and really good to work with. There had been no complaints department until our arrival and the complaints procedure was embryonic. Just the thing for a bored Jester and, of course, lots of new bosses to try out and the expectation that I would be able to resume my role as Court Jester but in a new environment.

It is still a paradise compared to where I had come from. The bosses are lovely. Our big boss likes to get things done and wants the tools in place for us to do our job. Whenever we have hit a snag, she has harried the relevant departments to get it sorted out. So, when there was a problem with incoming calls, she had some poor IT guy (who is NOT a clown, may I add, unlike many of his colleagues) down in the department every 5 minutes or so until the problem was resolved. Then there was a problem with the group e-mail. Again she harried another IT guy (who IS a clown) to resolve it. This has not been quite so successful but, to use a rather vulgar phrase, you can’t polish a turd and it works a bit now.

On Tuesday, we had major problems with our systems which ended up with Jester getting so frustrated she spent most of the morning scowling and muttering at her desk. Nobody was able to gain access to any files, Word, Excel or any application you might wish to use. Which meant Jester couldn’t do her job. I do like to take the odd 5, 10 or even 15 minutes out every now and again and I sometimes think I go too far with the banter but I had 4 hours 20 minutes of trying to find something to do on Tuesday. That is when I realised that I actually rather enjoy working.

There is a happy ending to this blog. The systems started working again at 12.20 and I was able to get on with my job. I made a solemn vow then that I would never moan about Complaint Summaries being boring ever again. I kept it until yesterday. Oh well, as I said before, you can’t polish a turd, can you?